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Delivery Information

What Days do you deliver?

Making Tuesday's + Wednesday's fun and Friday’s better.

We now have Saturday delivery too (for an additional charge).

Our flowers are grown to order, meaning it's specifically cut for you the day before your delivery. That's right, we don't hold any old stock.

What are my Delivery Options?

Fresh Flowers:

Free UK Tracked Delivery on all Fresh Flowers. This is a next day delivery service, but not guaranteed. You will be updated throughout the delivery network including a delivery estimate.

Guaranteed by 1pm - Fully tracked and by Lunch for occasions you can't leave to fate from £5.99.

Guaranteed Saturday Delivery by 1pm - Fully tracked and by Lunch from £8.49.

Dried Flowers 

Royal Mail First Class (Aims for next day from dispatch)

Non-Flower Items

Second Class (Standard Delivery expected within 3-5 Days).

When do I need to order by?

We use the freshest flowers around town, so we need your order by:

22:00 every Sunday (for a Tuesday delivery)

- 22:00 every Monday (for a Wednesday delivery)

- 22:00 every Wednesday (For a Friday delivery)

- 22:00 every Thursday (For a Saturday delivery)

- Additional charge applies for Saturday Delivery

Will they arrive on time?

Please note that 'Free Delivery' means your order may arrive a day either side of the estimated delivery date and are therefore not guaranteed. This is made clear when ordering. For some areas within the UK, an extra day may be required by our courier service.

For an additional charge, we also offer Guaranteed Delivery for your peace of mind.

What if I'm not home?

Our eco-friendly boxes are specifically designed for your letterbox and will fit through 90% of letterboxes throughout the UK. Don't worry if your letterbox is too small, just tell us a safe location for your peace of mind.

If you've not given us any special instructions, the postie will leave your flowers in a safe place or with a neighbour.

In rare occasions, your postie may have to take your order back to the depot. It will be the responsibility of the recipient and or buyer to collect and as such not included in our happiness guarantee as this is beyond our control.

Where do you deliver to?

Currently we deliver within Mainland United Kingdom (England, Scotland and Wales) at no extra cost. No really, it's completely free.

There are some exceptions though, we cannot deliver to the postcodes listed below:

AB37-38, AB41-56, IV1-20, IV25, IV30-37, IV63, KW1-3, KW6-10, KW14,PH15-26, PA21-35, PA37-39, PH33,49, IV21-24, IV26-28, IV40, KW5,KW11-13, FK18-21,PA36, PA40, PH30-32, PH34-41,PH50, HS1-9, IV41-56, KA27-28, KW15-17, PA20, PA41-49, PA62-76, PH42-44, ZE1-3, Northern Ireland, Guernsey, Jersey, Isle of Man, Scilly Isles.

Delivery T+C's

In order to avoid any late deliveries or incomplete deliveries (return to sender) please ensure your address details are correct and or complete. In the event that we are unable to deliver due to incorrect or incomplete details or if the delivery is refused we reserve the right to charge again to resend a new bunch. Once your flowers or item(s) have been dispatched, we are unable to change any delivery details. Upon your order please review your order confirmation email and contact us via email hello@flowerfix.co.uk if you spot an error. We’ll resolve this for your right away. 

Deliveries to hospitals can prove difficult since patients tend to move to different wards. Unfortunately, under there circumstances, we cannot guarantee a successful delivery and as such we reserve the right to refuse a refund.

Please note that the distance selling regulation does not apply flowers due to the perishable nature of the goods. Other items, such as scissors or vases the regulations still apply.

*although advertised as letterbox friendly, our boxes fit through 90% of letterboxes throughout the UK. In the event this is not possible, Royal Mail will deliver to a safe location or to a neighbour.

Urgent Help Required

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