Our flowers are grown to order, meaning it's specifically cut for you the day before your delivery. That's right, we don't hold any old stock.

We send our letterbox flowers via Royal Mail's Tracked delivery service, every Monday, Tuesday and Thursday in time for next day’s post. Although not guaranteed for next day, in 98% of cases your flowers will be delivered on time to anywhere within the United Kingdom*. Royal Mail will attempt to deliver through your letterbox, though tell us a safe location just in case they are unable to do so. 

We use the freshest flowers around town, so we need your order by:

- 19:00 every Sunday (for a Tuesday delivery)

- 19:00 every Monday (for a Wednesday delivery)

- 19:00 every Wednesday (For a Friday delivery)

We use Royal Mail's Tracked service to deliver your fresh box of flowers. Although not guaranteed for next day, in 98% of cases your flowers will be delivered on time to anywhere within the United Kingdom.

For dried flowers and non-flower items; such as scissors and vases we send your order via Royal Mail First Class (aims for next day) and Second Class (Standard Delivery expected within 3-5 Days) respectively.

Please note that your order may arrive a day either side of the estimated delivery date and are therefore not guaranteed. This is made clear when ordering. For some areas within the UK, an extra day may be required by our courier service.

In order to avoid any late deliveries or incomplete deliveries (return to sender) please ensure your address details are correct and or complete. In the event that we are unable to deliver due to incorrect or incomplete details or if the delivery is refused we reserve the right to charge again to resend a new bunch. Once your flowers or item(s) have been dispatched, we are unable to change any delivery details. Upon your order please review your order confirmation email and contact us via email hello@flowerfix.co.uk if you spot an error. We’ll resolve this for your right away. 

Deliveries to hospitals can prove difficult since patients tend to move to different wards. Unfortunately, under there circumstances, we cannot guarantee a successful delivery and as such we reserve the right to refuse a refund.

Please note that the distance selling regulation does not apply flowers due to the perishable nature of the goods. Other items, such as scissors or vases the regulations still apply.

We are unable to deliver to:
AB37-38, AB41-56, IV1-20, IV25, IV30-37, IV63, KW1-3, KW6-10, KW14,PH15-26, PA21-35, PA37-39, PH33,49, IV21-24, IV26-28, IV40, KW5,KW11-13, FK18-21,PA36, PA40, PH30-32, PH34-41,PH50, HS1-9, IV41-56, KA27-28, KW15-17, PA20, PA41-49, PA62-76, PH42-44, ZE1-3 Northern Ireland, Guernsey, Jersey, Isle of Man, Scilly Isles.

*our boxes fit through 90% of letterboxes throughout the UK. In the event this is not possible, Royal Mail will deliver to a safe location or to a neighbour.