Delivery Info

Our flowers are grown to order, meaning it's specifically cut for you the day before your delivery. That's right, we don't hold any old stock.

We send our letterbox flowers via Royal Mail's Tracked delivery service in time for next day’s post. Although not guaranteed for next day, in 98% of cases your flowers will be delivered on time to anywhere within the United Kingdom*. Royal Mail will attempt to deliver through your letterbox, though you can tell us a safe location just in case they are unable to do so. 

What are my Delivery Options?

Fresh Flowers:

Free UK Tracked Delivery on all Fresh Flowers as standard. This is a next day delivery service, not guaranteed.

Guaranteed by 1pm - for occasions you can't leave to fate from £5.99

Guaranteed by 1pm - Saturday Delivery from £8.49.

Note: guaranteed delivery requires a signature upon delivery. This is a requirement of Royal Mail and can only be changed via the tracking details (buyer responsibility).

Dried Flowers 

Royal Mail First Class (Aims for next day).

Non-Flower Items

Second Class (Standard Delivery expected within 3-5 Days).

When do I need to order by?

We use the freshest flowers around town, so we need your order by:

- 22:00 every Sunday (for a Tuesday delivery)

- 22:00 every Monday (for a Wednesday delivery)

- 22:00 every Tuesday (For a Thursday delivery)

- 22:00 every Wednesday (For a Friday delivery)

- 22:00 every Thursday (For a Saturday delivery)

- Additional charge applies for Saturday Delivery

- Limited Slots available for next day delivery; order by noon (12pm)

Please note that your order may arrive a day either side of the estimated delivery date and are therefore not guaranteed. This is made clear when ordering. For some areas within the UK, an extra day may be required by our courier service.

In order to avoid any late deliveries or incomplete deliveries (return to sender) please ensure your address details are correct and or complete. In the event that we are unable to deliver due to incorrect or incomplete details or if the delivery is refused we reserve the right to charge again to resend a new bunch. Once your flowers or item(s) have been dispatched, we are unable to change any delivery details. Upon your order please review your order confirmation email and contact us via email hello@flowerfix.co.uk if you spot an error. We’ll resolve this for your right away. 

Deliveries to hospitals can prove difficult since patients tend to move to different wards. Unfortunately, under these circumstances, we cannot guarantee a successful delivery and as such we reserve the right to refuse a refund.

Please note that the distance selling regulation does not apply flowers due to the perishable nature of the goods. Other items, such as scissors or vases the regulations still apply.

We are unable to deliver to the following and orders for the following locations is at buyers risk:
AB37-38, AB41-56, IV1-20, IV25, IV30-37, IV63, KW1-3, KW6-10, KW14,PH15-26, PA21-35, PA37-39, PH33,49, IV21-24, IV26-28, IV40, KW5,KW11-13, FK18-21,PA36, PA40, PH30-32, PH34-41,PH50, HS1-9, IV41-56, KA27-28, KW15-17, PA20, PA41-49, PA62-76, PH42-44, ZE1-3 Northern Ireland, Guernsey, Jersey, Isle of Man, Scilly Isles.

*our boxes fit through 90% of letterboxes throughout the UK. In the event this is not possible, Royal Mail will deliver to a safe location or to a neighbour. At last resort, they will be taken to the depot for redelivery or collection.